Insurance

Insurance Services

Klient enables leading global insurers with business transformation, customer experience and operational efficiency needs. Our full services portfolio and unmatched track record make us a trusted advisor and partner of choice for the industry.

Client Experience: National Employment Savings Trust (NEST)

Insurers continue to face a challenging environment on the account of rising operating costs, significant losses from catastrophic events, reduced demand, decreased growth in developed markets and low investment yields. The situation is compounded by the rapidly changing customer buying behaviour and ever-widening regulatory landscape.

Global insurers are making technology investments to reduce costs and improve customer retention – multi-channel integration, mobility, enterprise risk management, data analytics and business intelligence, social media, fraud detection, legacy modernization and cloud computing.

The impact of a decade of mergers means insurers are more focused on increasing operational efficiency by investing in legacy modernization and innovation initiatives to transform their policy and claims administration systems.

What Klient Provides

Klient’ insurance capabilities offer agile and innovative solutions to respond effectively to competition in new channels. We help you build a true digital enterprise through various phases, enabling improved consumer acquisition and increased sales.

We offer the following solutions:

  1. Business Transformation:
    •   Sales force-based Transformations
    •   Underwriting Workbench Modernization
    •   Ratings and Forms Modernization
    •   Insurance Platform
    •   Closed Book Administration
    •   Business Rules Extraction and Analysis
    •   Core Systems Modernization
  2. Customer Experience:
    •   Digital Enterprise Consulting
    •   Mobility Solutions and Services
    •   Next Gen and Web Portals
    •   Social Media Solutions
    •   Big Data and Business Analytics
  3. Operational Efficiency:
    •   Fraud and Claims Analytics
    •   Systems Consolidation
    •   Risk and Compliance Management
    •   Business Process Services
    •   Domain-led Lean ADM
  4. Our full-services portfolio includes the following:
    •   IT Services
    •   Business Process Services
    •   Consulting
    •   Infrastructure Services
    •   Assurance Services
    •   Mobility Solutions and Services
  5. Our services include end-to-end solutions for the following lines of businesses:
    •   Life and annuities
    •   Reinsurance
    •   Property & casualty (P&C)
    •   Health insurance
    •   Brokerage
    •   Specialty lines

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